25th Anniversary of our boutique

25th Anniversary of our boutique

25th Anniversary of our boutique

25th Anniversary of our boutique



Explore RICHRIVANO.com at any time and make purchases from anywhere within the EU.

For assistance with your purchase, contact us at info@richrivano.com.


If your purchase does not meet your expectations, you may return it within 14 days of receipt.

Returns are only possible under the following conditions:
  • Unopended bottles.
  • Items have attached labels and stickers
  • Items are in the original packaging.

To process your returns, we would like to receive the following information in an email:
  • Name, last name and order number.
  • The number of products returned.
  • Reason of returns.

Dordtselaan 171-C
3081 BN Rotterdam

Returns are at your own risk, meaning RICH&RIVANO is not responsible for any damage or loss. Always request a track & trace code and keep it until the return is confirmed.

Return costs are the customer's responsibility, unless an error occurred on our part, in which case a return label will be provided.

Upon receiving the return, we will process the refund within 14 days.

Shipping costs will be reimbursed only if the entire order is returned.

Note: Custom-ordered and personalized items are non-returnable under any circumstances.


Store purchases cannot be exchanged or returned under any circumstances.